DRC eLearning

Welcome to the course!

1.1 Welcome

1.2 It's not just what we do in the DRC - how we do it matters just as much

1.3 Your role, in brief

1.4 An overview of this training course

1.5 Keeping it real

1.6 Stick to the book

1.7 So how does this training work?

Script Module 1 (read again or download if necessary)

2.1 Welcome

2.2 About staff misconduct in the DRC and why it matters so much

2.3 A note about degrees or the ‘seriousness’ of misconduct

2.4 Why do investigations matter so much?

2.5 But...investigations MUST be good if they’re going to have a positive effect

2.6 Just in case you haven’t got the message yet—yes, this matters for YOU!

2.7 Investigations in the DRC: key documents and training

2.8 The basic structure of investigations and responsibility for them

2.9 Investigations: the basics

2.10 What could possibly go wrong?

2.11 Final words

2.12 End of this module

Script Module 2 (read again or download if necessary)

3.1 Welcome

Intake Flow Diagram (download flowchart and use it throughout course)

3.2 About the intake process

3.3 About Reports of Suspected Misconduct (RSMs)

3.4 The Intake Committee and your role as Authorising Officer

3.5 The intake procedure

Question 1: Do we have sufficient information to make a decision?

Question 1a: Can we reasonably obtain more information?

Question 2: Is the DRC involved?

Question 2a: Should the RSM be referred to an outside party?

Question 3: Was the subject a DRC staff member at the time of the alleged misconduct?

Question 4: Could the reported action be misconduct?

Question 5: Does the RSM relate to Sexual Exploitation or Abuse (SEA) or to substantial dishonesty?

Question 6: Does the RSM require action by the DRC?

Question 7: Can it be dealt with managerially?

Question 8: Is this office able to conduct an investigation?

Question 8a: Is the reason the investigation can’t be conducted temporary?

3.6 Standard outcomes of the intake process

Standard outcome 1: Recorded for Information (RFI)

Standard outcome 2: Management Intervention

Standard outcome 3: Investigation

3.7 Exceptional outcomes of the intake process

Referral Upwards

Suspended

3.8a What could possibly go wrong? Procedural failures

3.8b What could possibly go wrong? Confidentiality issues

3.8c What could possibly go wrong? Conflict of interest issues

3.9 What do I do now?

3.10 Outro

Knowledge Check

Script Module 3 (read again or download if necessary)

4.1 Welcome

4.2 When is an investigation not an investigation?

Why it must be official

Why it must be done correctly from the start

4.3 Selecting and appointing investigators

Secondary selection criteria

Managing communication

4.4 Terms of Reference

Template Terms of Reference forms

Annex J1 Investigation TOR

Annex J3 Annex to ToR

Guidance on the TORs

What to do if the circumstances of the investigation change

4.5 Appointing a Case Officer if required

4.6 What could possibly go wrong?

Confidentiality issues

Conflicts of interest

You can’t find a suitable or willing investigator

4.7 What do I do now?

4.8 Outro

Knowledge Check

Module 4 script (download or read again if necessary)

5.1 Welcome

5.2a Signing off the investigation Work Plan

5.2b About the investigation Work Plan

5.2c Signing off the initial investigation WP as Authorising Officer

5.3a Your involvement in the investigation

5.3b Your role at this stage

5.3c DOs and DON'Ts

5.4a Your role in exceptional circumstances

5.4b Replacement of the investigator(s)

5.5 What to do now

5.6 Outro

Knowledge Check

Module 5 script (download or read again if necessary)

6.1 Welcome

6.2 An introduction to processing investigation reports

6.3a Understanding investigation outcomes

6.3b An important principle concerning DRC investigations into misconduct

6.4a The three types of reports that investigators produce and where they apply

6.4b In cases of multiple subjects and allegations

6.5 Assessing the investigation and subsequent report

Green Light question 1: Was the investigation done right?

Green Light question 2: Is the report complete?

Green Light question 3: Does it make sense?

An important note about the power of investigators

6.6 Concluding the investigation

6.7 What you can do now

DRC Sample Investigation Report

6.8 Outro

Knowledge Check

Module 6 script (download or read again if necessary)