What you'll learn

  • How DRC Voices works

  • Using the dashboard

  • Responding to feedback

25 minutes

Estimated time to complete

Course curriculum

    1. Welcome to Getting Started with DRC Voices as a Manager

    2. Who is "Getting Started with DRC Voices as a Manager" for

    3. What's DRC Voices all about

    4. Summary: What is DRC Voices all about

    5. Course Structure

    6. What will you learn in this course?

    7. Main resources

    1. Introduction: How to Read the Dashboard

    2. Key terms

    3. What's on Your Dashboard

    4. How to read the Score

    5. How to find Focus Areas & Strengths

    6. How to Use the Context Switcher

    7. How to use the Heatmap

    8. How to explore your drivers

    9. Activity: Use your Dashboard

    10. Good to know

    11. Additional resources

    12. Wrap Up: How to Read the Dashboard

    13. Get Ready to Review How to Read the Dashboard

    14. Review How to Read the Dashboard

    1. Introduction: How to Work with Staff Feedback

    2. How to approach it

    3. Working with the results

    4. Summary: Working with the Results

    5. What to do with the comments?

    6. How to reply to comments?

    7. When reading the comments...

    8. How to share the Results

    9. How to Set Up a Follow-Up Meeting

    10. Inspirational Actions

    11. Success Stories

    12. Additional resources

    13. Wrap Up: How to Work with Staff Feedback

    14. Get Ready to Review How to Work with Staff Feedback

    15. Review How to Work with Staff Feedback

    1. Congratulations

About this course

  • 37 lessons
  • Video Content